National Rail Network needs to improve.

» By josie | the 01-31-2010 at 13:05 | 92 views (61 unique) | 1 comment | Report post!

As there was a football match, the station was teeming with fans. The train that my son and I boarded was overcrowded, we very nearly got injured a few times and many people were standing in front of the disabled toilet and other exits - we had nowhere to go but the corridor and were unable to get to the toilets to change his nappy.

When a member of staff came to check everyone's tickets,

I asked why it was so overcrowded - she said because of the football... I suggested they add an extra carriage in future as the stadium gives ample warning to all the public transport services - she argued back at me and pretty much said I should be grateful for what I got and went on for a further five minutes to humiliate me in front of other customers.

I am not normally a soft touch but I was so shocked by her response that I had no argument, I actually felt like crying and didn't know where to look as other passengers were watching. "I agree it isn't very good, we sometimes don't have enough carriages/funding/staff" would have been fine, I wasn't asking for a big debate. No wonder people are so scared of complaining in this country.

Share your opinion - write a comment

It is possible to comment on a post, eventhough you do not have a user. However, the name and e-mail address is mandatory.

Name:

E-mail address:

Comment:

Enter the safety code in the field bellow:

InsaneStar
the 01-31-2010 at 13:38

Report

Details for comment

You should've taken her name and reported her, I would've done.
Although when a bus driver spoke to me rudely and upset me in a similar way I was too shaken to do that.

Other exciting blogposts

TV NEWS..july 19th 2010...FUTURAMA AND MOVIE

Futurama' bounces back (a little) "Futurama" halted its ratings slide and rebounded a bit Thursday night. The C... Read more

Warm sunny weather with thunderstorms at the

Wimbledon and the Glastonbury festival will bask in sunshine this week as summer finally arrives = but the heat cou... Read more

decking on the pier

I have been keeping you all up to date with the local news about the pier opening - or maybe not - in Weston Super ... Read more